Every purchase on the website,, is governed by the following general terms and conditions of contract, which Biuta Company  with its registered office in via Italia, 9 13900 Biella (BI), reserves the right to modify.

Any new conditions will become effective from the moment that they are published on this website. We invite you therefore to read the terms and conditions of sale carefully, each time you intend to make purchases on


To place an order, you must be an adult. Orders sent will be binding on Biuta Company only after you have received a confirmation email that the order process has been completed successfully, payment has been authorized and the products are available, at least in part. It is recommended that you print out the order confirmation email and keep it. If you do not receive an email confirmation, contact us using the form available in the Customer Service section.
None of the information contained on the website,, can be considered as an offer but rather as an invitation to offer.


The purchaser must choose which payment and delivery methods she/he wishes to accept on the website, No other payment or delivery methods are accepted other than those indicated.


Not all credit cards are realesed already enable for ON LINE shopping.

So, if during purchasing process, you ‘ll encounter the wording : OTPC NON PRESENTE or OTPC NOT PRESENT , click botton FINE or END, and contact your bank and request activation of the service.


Delivery times are approximately 1/2 working days, free of charge (for all of Italy). Courier used: GLS.
For all purchases made outside the Italian territory, the system will automatically calculate the amount due for shipping, once the fields relating to the delivery address have been filled in. Approximately 2/3 working days (Central Europe), 4/5 working days (Eastern Europe). Courier used: DPD group.
Biuta Company undertakes to do everything possible to make you receive the products within that period, but cannot be held responsible for any damage deriving from any delay occurring during transport.


Pursuant to Italian Legislative Decree no. 206 of 6 September 2005 (Italian Consumer Code), you have the right to withdraw from the contract, without penalty for a period of fourteen (14) working days from the day on which you receive the product. To withdraw from the contract you must give notice to us of your intention, by completing the specific form in the Customer Service section, within the timeframe set out above. You will then receive instructions on the method of returning the product that is the subject of your right to withdraw.


Within the same period of (14) fourteen working days you must return the products intact and that show no signs of use, using the same box received (any additional costs that will be charged to us by the courier for the use of boxes other than ours will be withheld from the refund). The costs for returning the product are charged to the customer, unless the product does not conform to what was ordered. As soon as we have received the products in the conditions indicated above, we will reimburse the consideration for the value of the goods for which the right of withdrawal has been exercised by crediting the amount or to the PayPal account or by canceling it from the credit card or by bank transfer (depending on the payment method used).


Biuta Company guarantees that the products sold are free from faults and defects.. In the event that you should find a fault in the products, report it as soon as possible, by contacting us using the specific form in the Customer Service section. All products sold comply with applicable Italian and European Union standards.


We would like to inform you that for security purposes, payments by credit/Paypal cards are carried out via a virtual POS managed directly by the credit institution. We do not have access to your credit card data.

Biuta Company uses a special system to check and verify all transactions that take place via the website, known as Secure Sockets Layer (SSL) to allow for the encryption of any potentially sensitive information.


All orders accepted by Biuta Company are understood to be contracted in Italy and are exclusively subject to Italian Law.